Consumer Help Lines
Vermont 2-1-1
Local call from anywhere in Vermont, 24 hours a day, 7 days a week. Database is available at: www.vermont211.org
Statewide, confidential information and referral service for streamlined access to community resources. Call specialists, problem-solve, and refer callers from throughout Vermont to government programs, community-based organizations, support groups, and other local resources.
Vermont Agency of Human Services
103 South Main Street
Waterbury, Vermont 05671-0204
802-241-2220
www.ahs.state.vt.us
Information, referral, and assistance for individuals and families seeking support. Includes Dept. for Children and Families, Dept. of Health, Dept. of Corrections, Dept. of Disabilities, Aging and Independent Living, and Office of VT Health Access programs and services.
Women, Infants and Children (WIC)
Vermont Dept. of Health
108 Cherry Street
Burlington, VT 05401
1-800-464-4343
www.healthvermont.gov
Supplemental nutrition program for pregnant and breastfeeding women, new mothers, and children up to age 5. Growth assessment, screening for anemia and lead poisoning, support and information about breastfeeding, home delivered food, and referral for other health and community services.
Dept. for Children and Families – Economic Services Division
103 South Main Street
Waterbury, Vermont 05671-0204
802-241-2220
www.ahs.state.vt.us
The Economic Services Division administers the following programs: Health care (Medicaid, Dr. Dynasaur, VHAP, Vscript), Reach Up, Food Stamps, general assistance and fuel assistance. Assistance to meet a household’s basic needs when eligible for one or more programs.
Vermont State Housing Authority
1 Prospect Street
Montpelier, VT 05602
802-828-3295
www.vsha.org
Hours: Mon.-Fri. 7:45 a.m.-4:30 p.m.
Develops and preserves affordable housing in Vermont and provides rental assistance to eligible families. Provides a searchable directory of affordable housing in Vermont on its website.
Vermont Housing Finance Agency (VHFA)
164 St. Paul Street
Burlington, VT 05401
802-864-5743
www.vhfa.org
Hours: Mon.-Fri. 8 a.m.-4:30 p.m.
VHFA is an affordable-housing development organization that finances and promotes affordable, safe and decent housing opportunities for low and moderate-income Vermonters. VHFA offers low-cost homeownership mortgage products to qualified Vermont home buyers.
Consumer Credit Counseling Service of NH and VT
PO Box 818
Concord, NH 03302
1-800-327-6778
www.cccsnh-vt.org
Hours: Mon.-Fri. 8:30 a.m.-5 p.m
Non-profit credit counseling service that provides fundamental financial advice and assists consumers in the repayment of debt. Services include confidential budget counseling, creditor repayment planning and consumer education programs. Serves all of Vermont and New Hampshire. Offices are located in Barre, Brattleboro, Bennington, Burlington, and Rutland.
Vermont Public Transportation Association
212 Holiday Drive, Suite 1
White River Junction, VT 05001
802-296-2143
www.vpta.net
Administers public transportation programs, including Medicaid Medical Transportation for the Elderly and Disabled, and RideShare. Also provides information about public transportation systems to the general public and advocates on behalf of public transportation users and providers.
Prescription Drug Savings Program
www.familywize.org
Free prescription discount card that can save you and your family an average of 20% on 8 out of 10 prescriptions at participating pharmacies. There is no income limit, age requirement, eligibility or registration required.